Privacy Policy

The Docugence Company is the sole owner of the information collected on this website. We will not sell, share, or rent this information to others. The only time we collect personal information about a customer is at checkout. We need this information to process your order.

The only other organization that receives your information is the credit card company and the credit processing company. This is true for any credit card transaction, whether it be on the internet or in person. They only know the total cost of the transaction — not the information being searched for.

You may bypass the internet and send a cashier’s check or money order — along with a filled-out order form — to The Docugence Company, 184 South Livingston Ave., STE 9-275, Livingston, NJ 07039. This will take longer — and does not assure you that your request will be accepted since we work on a “First Come, First Serve” basis. If someone signs on with our service through our website for the same information request before we receive your order by mail, they will then have a one-year contract for that information. If this occurs, your money order will be returned immediately, explaining why we could not accept your order. Personal checks or cash are not accepted.

The Docugence Company does not target registration to, or knowingly collect information directly from, anyone under the age of 18. Additionally, The Docugence Company will never distribute any personally identifiable information concerning any minor, regardless of the source from which it was obtained.

However, remember that the very best protection involves counseling your children regarding information online and supervising their online activities. If you have any questions regarding any aspect of our Privacy Policy or would like to remove any information that you believe was inadvertently collected from a child under the age of 13, please email us at legal@docugence.com.

Registration to use this site is not required.

We request information from you on our order form. Here, you must provide contact information, which includes name, address, zip code, email address, and phone number (optional). We also need to collect your financial information (credit card type, account number, expiration date, and security number (on the back of the card)). This information is needed to process your order. If we have trouble processing an order, we need this information to contact you. This is the only personal information we request.

UPON COMPLETION OF YOUR ORDER, ALL YOUR INFORMATION IS REMOVED FROM THE COMPUTER AND PLACED INTO ARCHIVAL STORAGE. This guarantees the security of your information. Your email will only be reloaded into the computer when we need to contact you or give you your report on the status of our searches. No computer security system is 100% effective — our removal procedure solves this problem.

NO PERSONAL INFORMATION IS STORED IN ANY COMPUTER CONNECTED TO THE INTERNET. All personal information is stored offsite in a secure location.

A cookie is a piece of data stored on your hard drive containing information about you. The usage of a cookie is in no way linked to any personally identifiable information while on our website. Once you close your browser, the cookie simply terminates. For instance, by setting a cookie on our website, you would not have to log in with a password more than once, thereby saving time while on our website. You may set your browser preferences to reject the cookie and may still use our website. The credit card company and the credit processing company may use your cookies, but you will have to check with them about their company policies concerning your privacy. This is not in the control of The Docugence Company.

We use IP addresses to analyze trends, administer the website, track user movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. This helps us make the site easier for our customers to use.

We do not share your personal information with anyone other than the credit card processor. This is an automatic process that takes place when a credit card is used for payment to complete your transaction. This information consists only of your credit card information and the total monetary amount being charged to enable them to process your order. We do not give them any personal information about our customers. If you pay by cashier’s check or money order through the mail, you bypass the credit process altogether.

This website takes every precaution to protect your information. When you submit sensitive information through the website, your information is protected both online and offline.

When our order form asks you to enter sensitive information (such as credit card information, address, etc.), that information is encrypted and is protected with the best encryption software in the industry — SSL. While on a secure page, such as our order form, the lock icon on the bottom of web browsers such as Microsoft Internet Explorer, Safari, or Firefox become locked, as opposed to unlocked, or open, when you are just “surfing” our site.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect your information offline.

Since no security system is 100% effective, we implement the following procedure:

NONE OF YOUR INFORMATION IS LEFT IN ANY COMPUTER AFTER YOUR ORDER HAS BEEN PROCESSED. IT IS COMPLETELY REMOVED AND STORED IN ARCHIVAL FORM. THIS INCLUDES YOUR EMAIL CORRESPONDENCE AS WELL. IF IT IS NEEDED FOR REFERENCE, IT IS REINSTALLED TEMPORARILY AND THEN REMOVED AGAIN. THIS ELIMINATES ANY POSSIBILITY OF ANYONE HACKING INTO THE SYSTEM ATTEMPTING TO STEAL INFORMATION.

Any questions about our security procedures may be sent to legal@docugence.com.

The Docugence Company complies with the protocols established by the United States Department of Commerce regarding the collection, use, and retention of information under the Safe Harbor Program. This covers the United States, the European Union, and Switzerland. This program can be found at http://export.gov/safeharbor/.

We may periodically update our site or policies. Customers will be sent an email notifying them about these changes. Customers are unable to unsubscribe from these announcements that contain important information about the service. There will also be a notice placed on our Home page of any new changes.

If your personally identifiable information changes (such as your address or email), we will endeavor to provide a way to correct or update this information. This can be done by emailing us any changes but you must include your customer number in the letter. Every customer is issued a customer number automatically upon your payment transaction completion. This number must be used in all communications with The Docugence Company. Always include it in your emails.

Any changes to your information can be sent to us at customer@docugence.com. Always include your customer number in the subject section of the email.

If we decide to change our Privacy Policy, we will post those changes on our Home page so you are always aware of what information we collect, how we use it, and under what circumstances we disclose it, if any. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify you by way of an email. You will have a choice whether or not we use your information in this different manner. We will use the information according to the Privacy Policy under which we collected the information from you.

Microsoft Internet Explorer, Safari, and Firefox are all trademarks owned by their respective companies, Microsoft Corporation, Apple, and Mozilla.

Absent prior written permission from an officer of The Docugence Company, you may not copy, distribute, republish, upload, post, or transmit information contained in this website (“Information”) in any manner. You are not permitted to use any data mining, robots, or other similar data gathering or extraction methods on this website.

You are not to copy or imitate any elements of this website, including, but not limited to, graphics, digital images, logos, sounds, images, icons, and buttons protected by trade dress and other laws. You may not resell, reverse engineer, disassemble, decompile, or otherwise modify any software contained within the Information. Absent prior permission from an officer of The Docugence Company, you may not use framing, meta tag, or hidden text techniques in association with any Docugence trademark, logo, or other copyrighted or proprietary Information.

The Docugence Company will prosecute all violations of The Docugence Company’s proprietary rights and of any other violation of this Agreement to the fullest extent permissible under applicable state, federal, and/or international law.

The Docugence Company grants you only RESTRICTED RIGHTS regarding the use of the Information and website. The use, duplication, or disclosure by the U.S. Government is subject to the restrictions set forth in subparagraph (c)(1)(ii) of The Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or the subparagraphs (c)(1) and (2) of the Commercial Computer Software-Restricted Rights at 48 CFR 52.227-19, as applicable. The contractor is The Docugence Company — 184 South Livingston Ave., STE-9-275, Livingston, NJ 07039.

You acknowledge that transmissions by you to or from this website (“Transmissions”) are non-confidential and that others may read and/or intercept such Transmissions. The Docugence Company has the right, but not the obligation, to review any Transmissions transmitted using this website or server and to edit and delete any Transmissions that violate any terms of the Agreement in its sole discretion. You hereby consent to The Docugence Company’s collection and use of such Transmissions in accordance with The Docugence Company’s then-current Privacy Policy and acknowledge that submitting Transmissions to this website creates no confidential or fiduciary relationship to The Docugence Company. By using this website, you thereby assign all rights, titles, and interests, including the copyright therein, in all Transmissions to The Docugence Company. Accordingly, The Docugence Company shall own all intellectual property rights in the Transmissions and shall be entitled to unrestricted use of the Transmissions for any purpose, commercial or otherwise, without acknowledgment, compensation, or liability to you. By submitting such Transmissions to this website, you irrevocably waive all “moral rights” in such Transmissions.

You agree to defend, indemnify, and hold The Docugence Company and its officers, employees, and suppliers harmless from all claims, liabilities, damages, and expenses (including attorneys’ fees and expenses) arising out of or relating to your use of this website or evidence received, including, but not limited to, (1) your submission to this website of any Transmission; (2) your breach of this Agreement; or (3) your infringement of any intellectual property or other right of any person or entity.

In no event shall The Docugence Company or its suppliers be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use or inability to use this website, for the loss of profits, damages that they may result from theft, delays, or omissions, interruptions, deletion of files, errors, defects, viruses, failures of performance, destruction or unauthorized access to Docugence records, for the cost of obtaining substitute goods and services, or resulting from unauthorized access to — or alteration — of your Transmissions, including, but not limited to, damages for loss of use, profits, data, or other intangibles, whether in an action in contract, tort (including but not limited to negligence), or otherwise, even if The Docugence Company has been advised of the possibility of such damages.

Applicable law may not allow the limitations or exclusion of Implied Warranties or the exclusion or limitations in liability for consequential or incidental damages. In such cases, the above limitation of liability may not apply to you to the extent that The Docugence Company’s total liability to you for all losses, damages, and cause of action shall not be greater than the totality of payments made by you to The Docugence Company in exchange for allowing you to access this website.

The Docugence Company makes no claims or accusations of criminal or civil guilt of subjects contained in any video and photographic images or audio recordings.

Verification of the accuracy of the Information is the sole responsibility of the customer.

It is the responsibility of the customer to use evidence obtained from The Docugence Company in a lawful manner. If we discover any illegal use of evidence supplied by The Docugence Company, the customer will be barred from any future use of the company’s services.

You acknowledge that the website and the Information herein are provided on an “as-is” basis and that The Docugence Company makes no representations or warranties, either expressed or implied, regarding this website or the Information. The Docugence Company disclaims all warranties, expressed or implied, including, but limited to, merchantability, fitness for a particular purpose, title, and non-infringement. By using or attempting to use this website, you expressly acknowledge (1) the Information could include technical inaccuracies and/or typographical errors; (2) The Docugence Company does not represent or warrant the timeliness, reliability, completeness, or accuracy of the Information; and (3) The Docugence Company does not represent or warrant that this website or its server(s) are free from errors or viruses or other potentially damaging content.

The Docugence Company may periodically change the Information. When this occurs, we will send you an email with the update and post a notice on our website’s main page.

This website may include links to other websites. The Docugence Company has no control over — and makes no representations of any kind — the content on such websites or any website linked to such websites or any changes or modifications made thereto. You hereby acknowledge that by using any such links, you thereby irrevocably waive any and all claims against The Docugence Company regarding such websites and must adhere to the usage and privacy policies governing such sites. Any links to other websites from The Docugence Company’s site do not imply our sponsorship or endorsement of any such websites.

All copyrightable Information (other than this website’s Terms of Use and Privacy Policy), including the selection and arrangement thereof, are copyrighted. Except as stated herein, you may not copy, reproduce, distribute, republish, download, post, or transmit the Information in any form or by any means, including, but not limited to, electronic, mechanical, photocopy, recording, or otherwise, without prior written permission from The Docugence Company.

Pursuant to the Digital Millennium Copyright Act, Title 17, United States Code, Section 512(c)(3) (“DMCA”), The Docugence Company has assigned an agent to receive notifications of claimed copyright infringement relating to this website. If you are not familiar with the proper procedure of the Digital Millennium Copyright Act, you should consult an attorney. The Docugence Company may hold you liable for any damages caused by any misrepresentation contained in the DMCA Notice. If you are not sure about the content in question, you should consult with an attorney. You must submit all such notifications relating to this website in a manner consistent with the DMCA to the following department:

Website Content Provider: The Docugence Company
D.C. Legal Department
Designated Agent’s Address: 184 South Livingston Ave., STE 9-275, Livingston, NJ 07039
Phone Number: (979) 325-6366
Email: legal@docugence.com

All trademarks used on this website are the property of their respective owners and may not be used without permission therefrom. Whether specifically designated as such, The Docugence Company and all other colors, graphics, logos, sounds, images, icons, and buttons displayed on this website (“Marks”) are trademarks of The Docugence Company. Absent prior consent from an officer of The Docugence Company, you may not copy, imitate, or use any portion of the Marks.

You must not use this website or server to transmit any data which (1) is unlawful, threatening, or abusive; (2) encourages criminal or other activity that would reasonably give rise to civil liability or otherwise violate any local, state, federal, or international law; (3) is vulgar, profane, obscene, or offensive; (4) is pornographic, sexually explicit, or indecent; (5) contains false or misleading Information; (6) inhibits another user from use of this website; (7) is defamatory or libelous; (8) contains a virus or surreptitious code; or (9) contains any type of commercial component or advertising.

Your Transmissions are subject to The Docugence Company’s Privacy Policy. By using this website, you agree to review the Privacy Policy and be bound by its terms and conditions. From time to time, The Docugence Company may update the policy to which customers will be notified by email. In addition, we will post a notification of this change on our website’s main page.

ANYONE UNDER THE AGE OF 18 IS PROHIBITED FROM CONDUCTING BUSINESS WITH THE DOCUGENCE COMPANY OR USING OUR SITE FOR ANY TRANSACTIONS.

You acknowledge that you are solely responsible for all your activities in relation to this website, including the contents of all Transmissions and the consequences thereof. You agree to indemnify, defend, and hold The Docugence Company harmless for any liability arising from your use of this website. While The Docugence Company respects your privacy, you hereby acknowledge that this Agreement creates no reasonable expectation of privacy in any Transmissions. The Docugence Company may, but is under no obligation to, use blocking and/or filtering software and other monitoring devices to prevent the dissemination of unsolicited electronic communications (spam.) You may not use this website in association with such spam, any computer viruses, or any other potentially damaging computer code. The Docugence Company will prosecute violations of this provision to the fullest extent allowed by law and reserves the right to take additional action regarding any such activity or conduct. Such additional action may include the recovery of costs and expenses associated with identifying offenders and preventing their access to this website, as well as lost profits, damages, court costs, and attorneys’ fees associated with repairing any damaged software or hardware. Notwithstanding any provisions of the Privacy Policy, The Docugence Company reserves the right to report any Transmissions that it believes violate any law or regulation to appropriate law enforcement officials, regulators, or other third parties and to assist such parties in the investigation.

This is the entire Agreement between you and The Docugence Company relating to your use of the website. The laws of the State of New Jersey, United States of America, shall govern this Agreement and the Privacy Policy, notwithstanding any principles of conflict of law. You agree that any action at law or in equity arising out of or relating to this Agreement or the Privacy Policy shall be filed only in state or federal court located in Essex County, NJ, and you hereby irrevocably and unconditionally consent and submit to the exclusive future of such action.

The Docugence Company reserves the right to terminate this Agreement at any time and reserves the right to block or prevent your future access to this website.

If any portion of this Agreement or the Privacy Policy is determined by a court of competent jurisdiction to be unlawful, void, or unenforceable, that portion will be deemed severable and will not affect the validity and enforceability of any remaining provisions hereof.